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 |  Step 5: By now, the folks in the blue house probably are wondering “what gives?” They see lights in the homes of their neighbors; they’ve seen electric cooperative crews going by their home and working right across the road. And still they have no power!
Electricity is coming to the pole outside the blue home (that happened with the first repair in Step 1), but the service line from the pole to their home is damaged. Repairs like these to individual homes come after crews have performed all the larger fixes.
Return to the beginning.
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